What is Lawrence & Associates’ Process for Client Communication and Case Updates?

Posted on Aug 29, 2025 at 3:30pm

TRANSCRIPT:

At our firm, we have software that helps us communicate with clients basically any way they want us to communicate. So, first of all, your responsible team member on your case should be reaching out at least every 30 days, if for nothing else, to get an update from you on how you’re doing. On top of that, the attorney that’s assigned to your case should be reaching out to you about every 6 weeks. Again, even if there’s not much to report, it’s still useful for them to reach out and let you know that everything’s going the way it should. At Lawrence Associates, we pride ourselves on communication, and we will communicate by phone, email, text, or through an app, whatever makes you feel comfortable. If you’re not happy with the communication from the law firm you’re using now, call Lawson Associates.

FEATURED ATTORNEY:

Justin Lee Lawrence

what our clients say

I was in an accident with a semi, Lawrence & Associates represented me and I loved how I was treated very professional.

-April Hearn

I contacted Justin Lawrence to handle a legal issue that he previously tried in the Kentucky Supreme Court. Based on his experience and knowledge, the entire situation was resolved with a liability carrier in less than 6 weeks. His office was easy to work with and responded to all inquiries the same day.

-Carol Greissman

I had been trying for four years to get disability after hurting my back to the point I could barely walk. In those four years I developed other ailments like fibromyalgia and arthritis. Lawrence and Associates helped me to finally get approved and I couldn’t be more thankful!!

-Dawn Johnson